Ulch Mulch Landscaping
Effective date: October 29, 2026
This Privacy Policy explains how Ulch Mulch Landscaping (“Ulch Mulch,” “we,” “us”) collects, uses, and shares personal information when you visit ulchmulch.com, call or text us, fill out one of our lead forms on Facebook or Instagram, or take part in our referral program. We are a residential landscaping company with locations in Vestavia Hills (Birmingham) and Auburn, Alabama.
Information We Collect
We collect information you choose to give us, such as:
– Your name, phone number, and email address
– Your property address or ZIP code
– Project details, like the services you’re interested in, photos, timing, and budget
– Information from phone calls, which may be answered, recorded, or transcribed by our AI receptionist service
– Information you submit through Facebook or Instagram lead forms
– Referral program details, such as the name and contact information of someone you refer, and who referred you
We also collect some information automatically when you visit our website, such as your browser type, device, pages viewed, and the ad or site that brought you to us. We collect this through cookies and similar tools (see below).
How We Use Your Information
We use your information to:
– Respond to your questions and requests
– Prepare estimates and proposals
– Schedule visits and provide our services
– Send invoices and keep records
– Track referrals and send referral rewards
– Send updates, offers, and seasonal reminders (you can opt out at any time)
– Measure and improve our website and advertising
We Don’t Sell Your Personal Information
We do not sell your personal information, and we do not share your phone number or text messaging consent with third parties for their own marketing.
Who We Share Information With
We share information only with service providers that help us run our business, such as:
– Our customer management (CRM) and scheduling software
– Our accounting and invoicing software
– Our phone service and AI receptionist provider
– Our customer review platform, which may send you a request to review us
– Meta (Facebook and Instagram) and Google, for advertising and measuring how our ads perform
We may also share information if required by law, to protect our rights or safety, or as part of a sale or transfer of our business.
Cookies, Pixels, and Advertising
Our website uses cookies and similar technologies, including the Google Ads tag and the Meta Pixel. These tools help us understand how people use our site, measure whether our ads lead to inquiries, and show our ads to people who may be interested in our services, including people who have already visited our site. Google and Meta may collect information about your activity on our site and use it according to their own privacy policies.
You can control this:
– Google ads: Google Ads Settings (https://adssettings.google.com)
– Meta ads: Meta ad preferences (https://www.facebook.com/adpreferences)
– Many participating advertising companies: https://www.aboutads.info/choices
You can also block or delete cookies in your browser settings. Some parts of the site may not work as well if you do.
Calls and Text Messages
If you give us your phone number, we may call or text you about your inquiry, estimate, scheduled service, or account. With your consent, we may also send occasional marketing texts. Message and data rates may apply, and message frequency varies. You can opt out of texts at any time by replying STOP. Reply HELP for help, or contact us using the information below.
How Long We Keep Information
We keep your information for as long as we need it to serve you, keep business and tax records, resolve disputes, and meet legal requirements. When we no longer need it, we delete it or make it anonymous.
How We Protect Information
We use reasonable steps to protect your information, such as password-protected accounts and limiting access to people who need it. No website or system is completely secure, so we can’t guarantee absolute security.
Children’s Privacy
Our website and services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.
Where This Policy Applies
We are based in Alabama and serve customers in the United States. This policy is meant for U.S. residents, and your information is stored and processed in the United States.
Your Choices
You can ask us to access, correct, or delete your personal information, or to stop sending you marketing messages, by contacting us below. We may need to keep some information for legal or record-keeping purposes.
Changes to This Policy
We may update this policy from time to time. When we do, we’ll post the new version on this page and update the effective date above.
Contact Us
Ulch Mulch Landscaping
1025 Montgomery Hwy, Vestavia Hills, AL
Email: drew@ulchmulch.com
Phone: 205-704-0880